projects and roles executed
Angel has been invited to participate in many projects playing different roles along his career; chronologically some of them are:
He is currently working for Samsung Electronics in Chile keeping Tech Support KPIs for final customers and supporting srategically sales area with new and innovatve services that differentiate Samsung from others brands.
Angel has a new professional goal which is bringing all his technical knowledge and experience to the IT project management and IT services fields. He continues developing as a professional now in this worlwide giant company as it is Samsung Electronics.
*new studies and next steps:
Among all the plans for the near future on his professional life, he has the goal in short term of certifying as a Project Management Professional (PMP). This credential is given by the Project Management Institute (PMI), which is a worldwide well-known association. Additionally, and as a complement of PMP certification, he recently certified in ITILv3 intermediate level (Practitioner) OSA, RCV, PPO pursuing this way the ITIL Expert certification in the long term as he understands that not only deploying a project successfully is important but giving the right support after deployment represents a very good opportunity of revenue for any business.